DEPOSIT 1 – 6 Days – Off Peak. One-night non-refundable deposit, balance due 48 hours prior. 1 – 6 Days – Peak/ Holiday Season (School Holidays, Long Weekends, Public Holidays). 50% non-refundable deposit due 30 days prior, balance due 14 days prior. 7 – 30 Days. 50% non-refundable deposit due 30 days prior, balance due 14 days prior. 30 – 90 Days. To be negotiated with management prior to confirmation. Tentative dates will only be held for a few days. Group Stays. To be negotiated with management prior to confirmation. Tentative dates will only be held for a few days. Invalid credit cards = immediate cancellation. PHOTO ID/ VERIFICATION At least one form of photo ID will be required at check in. BOND $200 preauthorisation per apartment at check in (credit or debit card only). Held funds will be released by your financial institution up to 10 days post stay. Please do not request to pay by cash or to have monies refunded when you check out. Keys will not be handed over without a bond being paid. CANCELLATION TERMS 1 – 6 Days – Off Peak. 48 hours’ notice unless other policy signed off with a third-party portal reservation. Directly booked cancellations up to 48 hours and No Shows will be charged one night stay. No Show = reservation cancellation. 1 – 6 Days – Peak/ Holiday Season (School Holidays, Long Weekends, Public Holidays). 50% non-refundable deposit due 30 days prior, balance due 14 days prior. Credits/ Refunds will need to be requested in writing and will only be considered under exceptional circumstances at the discretion of management. 7 – 30 Days. 50% non-refundable deposit due 30 days prior, balance due 14 days prior. Credits/ Refunds will need to be requested in writing and will only be considered under exceptional circumstances at the discretion of management. 30 – 90 Days. To be negotiated with management prior to confirmation. Group Stays. To be negotiated with management prior to confirmation.